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Wednesday 19 September 2007

Firefox 2.0.0.7 and Vista and Firewalls

UPDATE
Zone Alarm has since fixed whatever bugs were it in that conflicted with Firefox and Thunderbird in Vista. No more crashes and freezes. Things work fine now.

UPDATE

If you are using Windows Vista, Zone Alarm and Firefox, and you can't connect to the Internet with Firefox (but you can with other programs), and Zone Alarm is not letting you configure Firefox, uninstall Zone Alarm and re-install it. This should fix the problem.


Original post:
There is a problem with the latest version of Firefox with some firewalls if you are using Windows Vista. The problem is that you can't connect with Firefox - the firewall blocks it and won't let you configure the controls to allow Firefox access. For a Norton firewall, you should be able to purge your firewall's program list, then do a scan for programs and it should work again. For Zone Alarm, it is a different matter.

Zone Alarm does not like Firefox 2.0.0.7 in Windows Vista. It won't even let you add Firefox to the program list (if you have removed it to try to fix this problem). As a temporary work around, turn the Program Control off in Zone Alarm.

I'm going to try to totally uninstall Zone Alarm and re-install it to see if this works.

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